Privacy Policy

Platinum Services (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us for our handyman services.

Information We Collect

We may collect the following information:

• Your name
• Email address
• Phone number
• Property address
• Details about your requested service
• Any information you provide when contacting us
• Website usage information, including cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide quotes and handyman services
• Schedule appointments
• Communicate with you regarding your booking
• Improve our website and customer experience
• Meet legal and business obligations

We only collect personal information that is necessary for these purposes.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. You can disable cookies through your browser settings, although some website features may not function correctly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including:

• Website hosting providers
• Analytics providers
• Payment providers (if applicable)
• Contractors or suppliers involved in completing your requested service

These parties are required to protect your information.

We may also disclose information where required by law.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we work to protect your information, no method of online transmission or electronic storage is completely secure.

Access and Correction

Under the New Zealand Privacy Act 2020, you may request access to the personal information we hold about you or request that it be corrected if it is inaccurate.

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: